Privacy Policy for AIHomeNow

1. General Overview AIHomeNow operates in Canada and offers smart AI devices that simplify home and daily routines. This Privacy Policy explains how data is collected, used, stored, and shared when users visit the website, contact the team, or use smart AI devices and related services.

2. Contact Details
AIHomeNow
1402 9 Ave SE, Calgary, AB T2G 1R2, Canada
Phone: +15873537677
Email: [email protected] Business Number (BN): 623121458

3. Scope of Policy This Policy applies to the website, smart AI devices, mobile access tools, and all related digital services offered by AIHomeNow.

4. Data We Collect We may collect:

  • Name and contact data

  • Email address and phone number

  • Device data and system logs

  • IP address and browser type

  • Usage data from smart AI devices

  • Support requests and feedback

5. Data from Smart AI Devices Our smart AI devices may process voice input, visual input, and usage patterns to enable AI based features that assist home and daily routines. Data is processed to allow system response and device control.

6. How We Use Data Collected data may be used to:

  • Operate and manage the website

  • Provide smart AI device features

  • Improve AI system response

  • Respond to support requests

  • Maintain system safety

  • Meet legal duties under Canadian law and GDPR where required

7. Legal Basis under GDPR For users located in the European Economic Area, data is processed based on:

  • User consent

  • Performance of a contract

  • Legal duty

  • Legitimate interest related to service safety and system function

8. User Rights under GDPR Users in the EEA have the right to:

  • Access their personal data

  • Request correction

  • Request erasure

  • Limit processing

  • Object to processing

  • Request data transfer

  • Withdraw consent

Requests can be sent to [email protected].

9. Data Sharing Data may be shared with:

  • Service providers that support hosting and system tools

  • Technical partners that assist AI device function

  • Legal bodies when required by law

All partners process data under strict duty terms.

10. Data Storage and Retention Data is stored on secure servers. Retention periods depend on service needs, legal duty, and system safety needs. Data that is no longer required may be removed or anonymized.

11. International Data Transfer Data may be processed outside Canada. When required, data transfer follows GDPR rules and uses approved safeguards.

12. Data Security We use technical and admin measures to protect personal data from loss, misuse, and unauthorized access. AI systems are designed with data safety controls.

13. Cookies Policy The website uses cookies and similar tools to improve user experience and system function. Cookies may collect browser type, session data, and usage data.

Types of cookies used:

  • Essential cookies for site operation

  • Analytics cookies for usage insight

  • Preference cookies for saved settings

Users can manage cookie settings through browser controls. Some site features may not function properly if cookies are disabled.

14. AI Processing Transparency AIHomeNow uses AI systems to analyze input and improve smart device response. Automated processing may be used to deliver system actions based on user input.

Users may request human review in cases where automated processing affects them in a significant way.

15. Children’s Privacy The website and smart AI devices are not directed to children under the age defined by local law. If data from a child is identified, steps may be taken to remove it.

16. Third Party Services The website or devices may integrate third party tools or smart home systems. These services operate under their own privacy rules.

17. Marketing Communication Users may receive service updates or device related messages. Users can opt out of non essential messages through email settings.

18. Changes to This Policy This Privacy Policy may be updated to reflect service or legal changes. Updated versions will be posted on the website.

19. Complaints and Supervisory Authority Users in Canada may contact relevant privacy authorities. Users in the EEA may contact their local data protection authority if they believe their rights have been violated.

20. Consent By using the website and smart AI devices, users acknowledge this Privacy Policy and the described data practices.